Academic Records and Registration FAQs
Academic Records and Registration
Boston, MA 02215
Frequently Asked Questions
IMPORTANT CHANGE: Effective at 12 p.m. (NOON) on Friday, May 11, 2018, current and former students of Wheelock College may no longer order transcriptions using our online website. After that time, official transcripts may only be ordered using the paper Wheelock Transcript Request Form (PDF), which must be mailed to us, or by writing a letter. (See instructions below.) All transcript requests received before May 25th will be mailed by May 31st.
On June 1, 2018, Wheelock College and Boston University are merging. As a result, BU is assuming custodianship of the academic credentials issued by Wheelock College. As of June 1, 2018, alumni of and former students of Wheelock College will request transcripts from Boston University.
After the merger, official transcripts may be ordered online for electronic or paper delivery through Parchment, BU's transcript partner. To order a transcript online, the requestor should have an email address, credit card and submit a signed consent form. Credits cards are not charged until the transcript is mailed out.
What to include in a letter requesting a transcript:
- Full name (including last name when you attended Wheelock College)
- Social Security number
- Dates of Attendance
- Program you were in or Degree you received. Please reference the class(es) you took if you were not enrolled in a degree program.
- Daytime phone number
- Number of transcripts you would like
- Address(es) to which you would like them mailed
- Your signature
There is a charge of $8.00 per transcript, payable via cash, check, or money order made payable to Wheelock College.
Transcript requests take 2 to 4 business days to process upon receipt.
Please note that all financial obligations to the College must be resolved before transcripts may be released. You will be contacted should outstanding financial obligations prevent the release of your transcripts.
Verification of enrollment may be obtained immediately online through the National Student Clearinghouse website. There is a small fee for this service payable by credit card.
Enrollment verification forms that require additional information beyond dates of attendance, such as graduation date, can be completed by walking in, mailing or faxing the form to Academic Records.
Please note that the Office of Academic Records and Registration can only verify past semesters or the current semester for which the student is enrolled.
Students from 1998-present can change their name/address information through the Office of the Academic Records and Registration. If you graduated prior to 1998 and wish to change your name/address information, please contact the Alumni Relations Office at 617-879-2261.
Academic Records and Registration requires proper documentation to process a name change request. A student's name in the student database must be identical to the name on his or her current Social Security card. A student may change his or her name by completing a Notice of Change Request form. This form must be accompanied by a signed social security card or documentation from the Social Security Administration and a picture ID. This change will take effect within 2 business days of being presented in Academic Records. You can make the request in the following ways:
- Mail - Send either the Notice of Change (pdf) form, or a letter stating your request, to our mailing address.
- In Person - Come to the office and drop off your request or use one of the change forms available in the office.
- Fax - for address changes only. Send your name, former address and new address to our fax number.
- Email - for address changes only. Send your name, former address and new address to our email address.
IMPORTANT CHANGE: On June 1, 2018, Wheelock College and Boston University are merging. As a result, BU is assuming custodianship of the academic credentials issued by Wheelock College. As of June 1, Wheelock College graduates must request a duplicate diploma by filling out the Wheelock Diploma Replacement Request Form and mailing, faxing, or hand-delivering it to the Office of the Boston University Registrar.