Frequently Asked Questions about Student Accounts

Contact Student Accounts

First Floor
Activities West
Rooms 114 and 115

617-879-2121 or 617-879-2236


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What can I do if I do not receive financial aid?
If you do not have financial aid, you may seek alternative financing options, including a payment plan. To set up a payment, plan go to: or call 800-635-0120

When are bills available?
Bills are available on or after July 1 for the fall and November 15 for the spring. 

What happens if my account is not paid in full by the due date?
For any unpaid balance, you will be charged $100.00 late fee. A hold may be placed on your account if your balance is not covered by financial aid or you are not on a current payment plan. The financial hold will prevent you from registering for classes, from receiving official transcripts, and from receiving your diploma.

How do I waive or participate in Wheelock's health insurance program?

  1.  To complete a health insurance waiver and waive your health insurance, please go to:
  2. To participate in the Wheelock sponsored health insurance program, please go to:

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