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student working on a computer on floor 1

Computers

There are approximately 60 computers available for public use in the Library. The Library staff is available to help everyone get the most out of our technology resources; ask any of us for assistance.

The majority of the computers are located on Floors 1 and 1M, as well as in the computer classroom and lab on the Lower Level.  There are 1-2 computers on Floors 2M, 3M, 4, and 4M.   The computers on the Lower Level and Floors 1M, 2M, 3M, and 4 can boot into either a Mac or Windows system.  There is also a computer in each of the conference rooms. 

Available Software

The following software is available on all computers:

  • Microsoft Office
    • 2010 (Windows system)
    • 2011 (Mac system)
  • Adobe Acrobat Reader
  • Adobe Creative Suite
  • Alice
  • Audacity
  • Firefox
  • GIMP
  • Sketchpad
  • Tinkerplots
  • SPSS

See our Library Software playlist on Lynda.com for video tutorials on how to use some of these software. 

Saving files

Please save files regularly when you work. Files may be saved only as described below. Files saved to any other location on the computer will be deleted nightly and also when the computer is logged out or rebooted.

  • When working in the Windows system
    • Save files to a USB drive or email them to yourself
    • Save files to your SkyDrive
  • When working in the Mac system
    • Save files to a USB drive or email them to yourself
    • On Log Out, all files in the user's Home folder will be deleted
    • Machine will log out automatically after 45 idle minutes
Conference Room Technology Podiums

The Library's conference rooms on Floors 2M and 3M are each equipped with a technology stand containing a Mac-mini that can boot into either the Mac or PC operating system.   There are also connectors available for projecting laptop screens.  Instructions are posted on the wall beside the technology stand. 

Labs

The Wheelock College Library has two computer labs on the Lower Level with workstations available for students, faculty, and staff. The labs are open during all Library hours.

Faculty and staff may also reserve the labs for class use, using the Campus Services Room Reservation form.

Laptops

The Library has two Windows PC laptops available for two-hour loans for use within the Library.  To learn more, visit the Laptops and Projectors page.

Technical Assistance

If you need technical assistance, please contact the  helpdesk@wheelock.edu or  617-879-2309.  They can assist you with laptop repair, virus and spyware removal, document recovery, and email.