Wheelock College Live@Edu Instructions
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To learn more about the Live@Edu system, including how to access the Office applications and file storage capabilities that are built into the system, we have created a detailed guide that includes screen shots of each step of the process.
Contact the IT Department
Phone: 617-879-2309
Fax: 617-879-2406
helpdesk@wheelock.edu
Helpdesk
Pilgrim Student Center
8 a.m. – 6 p.m.
Monday – Friday
Student and Classroom Support
Library, Lower Level
8 a.m. – 9 p.m.
Monday – Friday
Welcome to Wheelock College's new hosted student Email system, Live@Edu. This new system is web based, easy to use and offers a lot of great features including online storage of documents that you can access from any computer with an internet connection, free online Office apps, and an online email box that has a lot of storage.
With the implementation of this system, your email address will be updated to an @my.wheelock.edu email address. So instead of firstname.lastname@wheelock.edu it will be firstname.lastname@my.wheelock.edu. Your @wheelock.edu email address will still receive email, but it will automatically be forwarded to your @my.wheelock.edu address.
The new system will not automatically forward any emails or contacts from your current email box. If you have emails or contacts you wish to keep, you will need to log in to http://mail.wheelock.edu/ and manually forward each one to your new @my.wheelock.edu email address.
To get started using the new system: go to http://mymail.wheelock.edu.
Once there, you will be prompted to sign in. Your Windows Live ID is your new email address firstname.lastname@my.wheelock.edu, and your password is whatever password you currently use to log in to the webmail system.
Once you sign in, you will be prompted to select your Time zone. Do so and click Save. You will then be taken to your new webmail page. This should have a similar look and functionality to your previous webmail page.
Undergraduate
Information Technology