Password Information for Students

Contact the IT Department

Phone: 617-879-2309
Fax: 617-879-2406
Submit a Support Request


Helpdesk
Pilgrim Student Center
9 a.m. – 5 p.m.
Monday – Saturday

Full IT staff list

Wheelock students are required to change their password every 90 days. This can be done using the Password Change Form. If you do not know your current password or you are unable to log in, you can use the Password Reset Form instead.

After changing your password, you will need to update the password in email and Wi-Fi settings on your phone, tablet, and computer. The following guides will help you to successfully update your password after changing it:

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