Student Services at Wheelock College
In keeping with the College’s commitment to students, to provide the academic grounding and real-world experiences students need to be successful in their chosen field, Wheelock offers a full range of programs and services for its students
Academic Advising and Assistance
Mary McCormack, Associate Vice President for Student Success
The Office of Academic Advising and Assistance (OAAA) provides academic advising, academic support programs and resources to help students achieve their educational, personal, and professional goals. OAAA coordinates all aspects of academic advising and academic support services for students. Through this office undergraduate students are assigned faculty advisors who assist them in planning their academic programs. The staff also provides academic advising and academic counseling on a walk-in basis, as well as by appointment.
Academic Support Services
OAAA also provides academic support services for students. Students who seek to improve their academic performance are encouraged to contact the Office. Among the support services provided by this office are peer tutors, writing consultants, academic counseling, study skills workshops, and services for students with disabilities.
Peer Tutors are available free of charge to all students who need one-on-one academic assistance. Some tutors focus on broad skills (such as organization and time management) while other specialize in content areas. (see www.wheelock.edu/academics/academic-services/peer-tutoring.)
Massachusetts Test for Educator Licensure (MTEL) advising, resources, and support for students’ test preparation are available from academic advisors, education department chairs and from the office of the Associate Dean of Education. Also see http://www.wheelock.edu/academics/mtel for more information.
The Study Lounge is located in the Library. The Study Lounge offers all students a comfortable place to study with access to peer tutors, writing consultants, academic resource materials, and computer technology.
The Wheelock College Writing Program
Jenne Powers, Director of the Writing Center
The Writing Program consists of composition courses, support services, and literacy testing, all designed to assist Wheelock students with the writing they will be doing while at Wheelock and to prepare them for writing in both their careers and their roles as advocates for children and families. Elements of the writing program:
Wheelock College Composition Program
Scott Votel, Director of Composition Programs
The Composition Programs aim to provide students with the necessary literacy instruction and support to succeed in academic, professional, and civic environments. In addition to managing the introductory composition classes, the Program coordinates the Wheelock Literacy and Communication Exam (the WLCE), a literacy exam that is a basic college requirement. To assist students with all their writing needs, the Program offers a number of academic supports, including the Writing Center, WLCE tutoring, and individual professional tutoring through the Writing Coach Program.
Peer writing consultants are available in the Study Lounge (Library 205) to work with students on the writing of essays, projects, and other papers. Students can focus on any stage of the writing process, including generating ideas, pre-writing, drafting, and polishing, as well as on specific writing skills such as organization, development, mechanics, and opening and closing the paper. This service is free to all undergraduate and graduate Wheelock students.
The Wheelock Literacy and Communication Exam (WLCE)
The WLCE is a literacy test developed by the faculty to measure the reading and writing skills necessary to enter into academic, professional, and civic discussion. The exam for college and career success, and is part of a college-wide commitment to help every student write clearly and effectively. The exam consists of four sections: Spelling, Grammar and Mechanics, Summary, and Essay. Once a student passes a particular section, the student has completed that section and does not need to take it again. If after completing ENG 111 a student needs to pass sections of the WLCE, she or he takes RWS 099 or RWS 100 to complete the failed portions of the exam. Please contact Scott Votel, Director of Composition Programs, for information about WLCE tutoring.
Paul Hastings, Director Academic Assistance and Disability Services
The mission of the Disability Services Program at Wheelock is to ensure that all qualified students with disabilities can participate appropriately in the college’s programs and services, to provide and coordinate the support to facilitate this participation, and to increase the level of disability awareness among all members of the college community.
In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, the College is committed to providing support services and reasonable accommodations on an individual basis to qualified students with documented disabilities. Auxiliary aids and services including, but not limited to, priority registration, modifications in examination proctoring, alternative format textbooks, note taking assistance, and tutoring may be provided. Students requiring these services are encouraged to contact the Coordinator of Disability and Support Services in Office of Academic Advising and Assistance.
Office of Financial Aid
Roxanne Dumas, Director
The Office of Financial Assistance is a student-centered office dedicated to helping students understand the financial aid process, their financial aid package and alternative financing options. The office administers all types of federal, state, and institutional funding.
Barbara Morgan, Dean of Students
The Division of Student Life encompasses the Office of Athletics, the Counseling Center, the Office of the Dean for Student Life, the Office of Residence Life and the Office of Student Activities. Student Life is your connection to the myriad of fun, engaging, enriching and intellectually stimulating opportunities available throughout the Wheelock community.
Diana Cutaia, Director
The goal of Wheelock College’s Department of Athletics is to create an environment that fosters athletic success, enhances the academic experience, and empowers athletes to strive for excellence in all they do. The college is committed to each and every student-athlete’s academic and athletic goals. Goal-setting and positive coaching is integrated into all of our varsity sport programs. In the 2011-2012 academic year, students will be able to participate in the following sports:
Eileen Thompson, M.S.W., LICSW, Director
The Wheelock Counseling Center, located in the Student Center, is dedicated to addressing the psychological needs of all students. The Counseling Center staff recognizes the college years as a time of intense development and growth, both academically and emotionally. The staff is available to help students clarify their needs and concerns and find ways to make healthy life choices. In addition, psychopharmacological consultation is available to students who are being seen in the Counseling Center.
The Counseling Center plays an integral role in fostering the mission of the college by providing the environment to explore oneself and one’s relationship to family, friends, partners, the college community and the world that surrounds. As personal growth flourishes, so will professional growth and success.
Students may be seen for a few appointments or for a longer period of time, as their needs dictate. When appropriate, students may be referred to other qualified professionals. All interviews are strictly confidential. Counseling Center services are available without charge to all undergraduate and graduate students. For more details, contact the Student Life Office or the Counseling Center, directly.
The Wheelock College Student Health Program, located at the Harvard Vanguard Medical Associates, 133 Brookline Avenue, Boston, provides routine primary and gynecological care to Wheelock undergraduate and resident graduate students.
While routine primary and gynecological care is covered by the Wheelock College Student Health Program, the Commonwealth requires students enrolled three-quarters time or more to be covered by a qualifying health insurance program. Any student who does not submit proof of enrollment in a qualifying program before registering for classes will automatically be enrolled in a program through the College and the charge will be added to the student’s account. No refunds or exceptions will be granted. Students who are not covered by a qualifying program may obtain coverage through an alternative program arranged by the College. This insurance plan does not duplicate the care provided by the Wheelock College Student Health Program at Harvard Vanguard. If specialty care is needed, students must use health insurance.
Students are invited to attend educational health and wellness programs throughout the academic year. Qualified professional staff speak on various topics, including street safety, relationships, addictions, safer sex, healthy eating and women’s health. The Student Life Office schedules and promotes these events.
Darcy Dubois, Director
The Office of Residence Life is committed to creating a residential community that supports a vibrant learning and living experience at Wheelock College. The Residence Life staff lives and works with students to build a community that engages in learning both in and out of the classroom; is respectful of all forms of discourse; welcomes all backgrounds, thoughts, and beliefs; challenges assumptions; fosters growth; and provides space for friendship and fun. One of the most important roles of the staff is to serve as a guide for students as they navigate the transitions and challenges they face at college.
Some of the services that our Resident Assistants (RAs) and our Resident Directors (RDs) provide are: social and academic programming for each floor and building, clear explanation and enforcement of the college’s policies and procedures, roommate conflict mediation, a sympathetic ear, and more.
Wheelock’s six residence halls — Longwood House, Peabody Hall, Pilgrim House, the Campus Center Student Residence building, Riverway House, and Colchester House — offer unique living environments. They vary in size, types of rooms, designations as coeducational or single-sex halls, and traditions. Each living environment is headed by professional Resident Directors and student Resident Assistants who represent and enforce the general philosophies and policies of the Office of Student Life. The unique characteristics of the halls are ensured through residence self-government, which allows house members to determine rules and regulations for their own community.
Rooms are either singles, doubles, triples, or quads, and each room in the residence halls is equipped with the following: a twin bed, a desk with a chair, dresser, blinds on the windows, an overhead light, smoke detectors, closet space (limited), and hook ups for cable TV. Each residence hall has some wireless connectivity—Riverway and the Campus Center are entirely wireless, while the remaining residences have wireless connectivity in the common areas but require wired connection to the college network in the rooms. Each residence hall is smoke-free and has vending machines, television lounges with microwave ovens, and computer rooms. Laundry facilities are located in Peabody Hall, Riverway House, Pilgrim House (for residents of Pilgrim and Longwood), Campus Center, and Colchester.
The mission of the Department of Public Safety is to provide a safe and secure environment in which Wheelock College students, faculty, staff, and guests may learn, work, and live. The department offers a number of services and systems, and operates 24 hours a day, seven days a week, 365 days a year. The campus emergency phone number is 617-879.2151.
All public safety personnel receive extensive training; are certified in first aid, CPR, and the use of automated external defibrillators (AED); and are very knowledgeable about the campus and Wheelock.
The Communications Center
The Public Safety Dispatch Center, located just inside Peabody Hall, 210 The Riverway, is staffed 24 hours a day by a trained communications professional. An access control system manages the various security devices located throughout the College and alerts the dispatcher to situations that require further attention. The dispatcher can direct immediate response for any breach of security or safety.
Building Access Policies
Residence Halls are locked 24 hours a day. Access is gained only by authorized personnel using their Wheelock College identification card in the card reader at the front entrance of each residence hall. All guests must be signed in at the Dispatch Center located in Peabody Hall and be escorted into the residence hall by their host. Escort policies vary during the school year according to schedules set up by the Office of Residence Life.
Academic and other non-residence buildings are open during regular business hours. On weekends and holidays, faculty, staff and students may be asked to check in with the dispatcher at the Dispatch Center located in Peabody Hall and show their Wheelock College identification card.
Card Access System
An access control management system is installed throughout the campus. The system’s primary function is to enhance the physical security of the buildings. Card readers are located at the front entrance of each residence hall and are accessed by students using their Wheelock College identification cards. Video surveillance is also part of card access at all main entrances and on the perimeter grounds of campus.
Exterior phones are located at the front entrances of each residence hall and at various locations throughout the campus. These phones may be used to dial any Wheelock College extension. Each phone also has an “Emergency” button that automatically dials the Dispatch Center when activated. The emergency phone system displays the exact location of the origin of the call to the Communications Officer who then dispatches a patrol unit to the scene.
Michelle Ormerod, Registrar
The Registrar is responsible for course registration, production of course schedules, issuing transcripts, verifying enrollment, processing grades, monitoring the degree status of students, evaluating transfer credits, issuing diplomas, supervision of Veterans Affairs, processing of I-20 forms for international students, establishing the academic calendar, acting as a liaison for the College of the Fenway Consortium Cross-Registration Program, maintenance of permanent student academic records, and implementing academic policy as determined by the faculty of the College.
The Registrar’s office maintains the academic transcript of each student. Academic transcripts are available to students upon written request. An official transcript bears the seal of the College and the signature of the Registrar. A transcript issued directly to a student is designated “Issued to Student.” To obtain a copy of his or her transcript, a student must complete the Transcript Request form available on the Wheelock College website or by submitting a request online through the National Student Loan Clearinghouse and paying the appropriate fee for each transcript requested. To obtain an official transcript, a student must also have satisfied his or her financial obligations to the College.
A file for every student is maintained in the Office of Academic Records and Registration and in the Office of Academic Advising and Academic Assistance. Students may inspect these files upon request.
The Center for Career and Professional Development (CCPD)
Because of Wheelock’s outstanding reputation, U.S. and international employers seek Wheelock’s graduates for positions in education, social work, human development, juvenile justice and youth advocacy, the liberal arts, and child life.
By cultivating an environment of critical inquiry, reflective decision-making and integrity, the Center for Career and Professional Development promotes the exploration of co-curricular, educational, and professional opportunities consistent with interests, abilities, and values, in order to meet individual learning objectives, and empower undergraduates, graduate students, and alumni to make informed career decisions. The Center strives to support students and alumni as they engage in their personal development as experts in their field, responsible world citizens and community leaders, to create a more just world for all children and families.
The CCPD serves all current students enrolled in undergraduate and graduate degree programs, as well as undergraduate and graduate alumni. The hallmark of the Center is an integrated, collaborative approach to the delivery of professional career services and resources by various constituencies, including alumni, faculty, administrators, and employers. In addition to traditional career services, including individual counseling, resume and cover letter reviews, mock interviews, and graduate school advising, the Center also provides access to online employment opportunities to students and alumni that range from work study to part-time and full-time openings, as well as internship and volunteer opportunities. A resource and technology area is also available to students and alumni so that they may access career materials in hard copy form, view online job listings through Wheelock Works, and prepare job search materials. The CCPD, in collaboration with a variety of faculty in different departments, also organizes and implements several programming initiatives, including career development workshops conducted right in the classroom setting. In addition, all current undergraduate, graduate students, and alumni are invited and strongly encouraged to network and begin making vital connections in person with employers on the Wheelock College campus by participating in annual Spring Career Fairs.
Moira Mannix, Director
Keavy Hennessy Smith, Director of Social Work Field Experience
A hallmark of a Wheelock College education is intensive and rich fieldwork. Undergraduate students do their field work primarily in the Boston, Brookline and Cambridge communities in more than 280 schools, hospitals, community agencies and programs. Graduate students have a wider geographic area for placements. All placements reflect the College’s historic involvement in the communities in which the college is located and the faculty’s belief in the importance of dynamic integration between theoretical and practical knowledge. Sites include infant and toddler settings, after school programs, public schools, independent schools, hospitals, community health centers, substance abuse programs, special needs programs, early childhood centers, senior centers and district court and social services settings. From a student’s undergraduate first year through graduate work, Wheelock emphasizes learning about many cultures and affirming the strengths and collective wisdom that we all bring to society. Consistent with our Academic Guiding Principles, the College utilizes diverse and inclusive settings that build students’ capacity to become professionals who work effectively with all children and families.
Massachusetts requires certain agencies serving children and the elderly to conduct a Criminal Offender Record Inquiry (CORI) background check on all volunteers and staff. Students should be aware that schools, hospitals, community service agencies and other placement sites will most likely run a CORI, Department of Social Services (DSS) and sometimes a Sex Offender Record Inquiry (SORI) background check on everyone working and volunteering at their site. Due to the nature of Wheelock’s curriculum and its requirements for placements at such sites, students should expect to go through the CORI process.
Wheelock College Library
Brenda Ecsedy, Director of Academic Resources and Library Services
The Wheelock College Library houses several major specialized collections, and offers online access to numerous resources and services via the Library’s website. The Library’s collection of more than 84,000 items supports all disciplines in the College curriculum, with particular emphasis on children, families, human development, education, and cultural diversity. In addition, the Library’s digital library collections provide online access to over 75,000 ebooks. The Library offers full-text access to thousands of journal titles online that are accessed through more than 40 subscription databases.. Wheelock College Library also provides access to the ERIC collection of education-related documents in electronic and microfiche formats.
Items in all of the Library’s collections may be located using the online catalog, found on the Library’s website. The website also provides on-campus and remote access to subscription databases and full-text resources, and offers bibliographies, research guides, and selected Internet links. Interlibrary loan services may be used to request materials outside the Library’s collections. Reference staff are available to assist Library users and answer questions in person, by telephone, and via email or instant message, and appointments for assistance may be made through the online research appointment request form on the Library’s website.
Students enrolled in regional, national, international, or online programs have access to the Library’s online resources, and are also encouraged to consult with Wheelock librarians by telephone, email, or instant message. Distance learners also have borrowing privileges at contracted academic libraries in their local areas.
The Wheelock College Library is a member of two library consortiums. Fenway Libraries Online (FLO) is a group of ten area academic and museum libraries who share an integrated online catalog of their respective holdings. All of the member libraries collections are accessible through the FLO catalog on the Wheelock Library’s website. The Fenway Library Consortium (FLC) is a group of fifteen libraries in the Fenway area (including the ten FLO libraries) that grants students, faculty, and staff walk-in borrowing privileges. For more information go to the Library website.
The Library’s two computer laboratories, which also serve as computer classrooms, are located on the lower level of the Library building and are open during scheduled Library hours. Printer/copiers and computers (PC and Macintosh) are available for use by the College community. All have Internet access as well as a selection of word processing, database-management, spreadsheet, statistical, and educational software programs. The Library also provides wireless Internet access throughout the building.
The Resource Center
The Wheelock College Resource Center is an educational workspace to explore, work, create, and connect your college coursework to your field experience. The materials and space provide opportunities to explore and construct activities and manipulatives for active learning and meaningful play, and to present workshops and demonstrations.
All workshops are open to the entire college, undergraduate and graduate students, faculty, alumni, and cooperating practitioners.
The Resource Center’s collections include more than 600 circulating items in the areas of child life, social work, early and elementary education, and math and science; a multicultural literature collection for early childhood and young adults; and a variety of manipulatives and kits.