Specially Trained Staff
All Public Safety personnel receive extensive training. They are certified in first aid, CPR, and the use of automated external defibrillators (AED), and are very knowledgeable about the campus and Wheelock.
The Public Safety Department patrols the main campus, which has a total of 12 buildings as well as the Brookline campus which has two facilities. Our department is responsible for the protection of life and property on the two campuses, working closely with the entire College community to enhance the safety and security of our campuses.
Our staff provides supervisory services, patrol services, and dispatch services on 24 hours basis, 365 days per year. The department is headed by the director of Public Safety. An operations manager oversees the department's daily operations. Each shift has an assigned supervisor, as well as at least one patrol person and a dispatcher. On weekends and for special events or as needed, additional staffing is added to meet the needs of the College.
The Emergency Response Center (ERC)
The Public Safety Dispatch Center, located just inside Peabody Hall, 210 The Riverway, is staffed 24 hours a day by a trained communications professional. An access control system manages the various security devices located throughout the College and alerts the dispatcher to situations that require further attention. The dispatcher can direct immediate response for any breach of security or safety.
Building Access Controls
An access control management system is installed throughout the campus. The system's primary function is to enhance the physical security of the buildings. Card readers are located at the front entrance of each residence hall and are accessed by students using their Wheelock College identification cards. Video surveillance is also part of card access at all main entrances and on the perimeter grounds of campus.
►Residence Halls are locked 24 hours a day. Access is gained only by authorized personnel using their Wheelock College identification card in the card reader at the front entrance of each residence hall. All guests must be signed in at the Dispatch Center located in Peabody Hall and be escorted into the residence hall by their host. Escort policies vary during the school year according to schedules set up by the Office of Residence Life.
►Academic and other non-residence buildings are open during regular business hours. On weekends and holidays, faculty, staff, and students may be asked to check in with the dispatcher at the Dispatch Center located in Peabody Hall and show their Wheelock College identification card.
Exterior phones are located at the front entrances of each residence hall and at various locations throughout the campus. These phones may be used to dial any Wheelock College extension. Each phone also has an "Emergency" (Red) button that automatically dials the Dispatch Center when activated. The emergency phone system displays the exact location of the origin of the call to the Communications Officer who then dispatches a patrol unit to the scene.
Campus wide timely warnings are provided to give students, faculty, and staff timely notification of crimes and other events that may represent a serious or ongoing threat to the campus community and to heighten safety awareness. This communication is prepared as part of the Timely Warning requirement of the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1990, Jeanne Clery Act.
The Public Safety Department is responsible for issuing a timely warning when a crime is reported to or brought to the attention of the Public Safety Department or other college authorities, and that crime represents a serious or ongoing threat to the safety of members of the college community. Information for timely warnings may also come from other law enforcement agencies. Every attempt will be made to issue the warning as soon after the incident as possible.
Warnings are created by the combined efforts of the Public Safety Department, the Senior Vice President and the Director of Facilities, along with the assistance of the Director of Public Safety.
The Public Safety Department may prepare a timely warning whenever a report is received of a violent crime against a person, a substantial crime against property, or an emergency situation on or near one of our campuses that represents a serious or ongoing threat to the safety of student, faculty, and staff. Crimes which a timely warning may be issued include, but are not limited to; murder, manslaughter, sex offenses, robbery, aggravated assault, burglary, arson, motor vehicle theft, and illegal weapons possession.
Timely Warnings typically include the following information, if known:
1. Statement of the incident, the nature, and severity of threat, locations, and persons who might be affected.
2. Any connection to previous incidents.
3. Physical description and or composite drawing of suspect.
4. Appropriate Safety Tips.
Anyone with information warranting a Timely Warning should report the circumstances to Public Safety by phone or in person at all campuses.