Contact the IT Department

Phone: 617-879-2309
Fax: 617-879-2406
Submit a Support Request

Pilgrim Student Center
9 a.m. – 5 p.m.
Monday – Saturday

Full IT staff list

Spam is an unsolicited email to your account. This can be equated to a telemarketing phone call. The best way to handle it is simply delete the message. As tempting as it may be, responding to the message generally indicates that your account is actively read and you'll wind up with more spam instead of less.

What We're Doing to Help Protect You:

The IT Department maintains a filtering system, called Postini, which limits the amount of spam messages that you receive.  You can manage messages that get blocked through the daily email you receive or at

How Can I Protect Myself?


  • Take a moment to forward the message to We use these sample messages to adjust the settings that help keep spam out of everyone's mailbox.
  • Delete the message from your mailbox.
  • Protect your email address. Think about if you know and trust a company before giving your information out online.
  • Look for a privacy policy. Most legitimate companies will tell you up front if they will share your information with others.


  • Click links inside of spam messages. Often these links contain viruses or spyware, which can steal your information and lead to more spam!
  • Reply to the message. It may be tempting to tell the sender how you really feel, but you'll really just be telling them that someone actively reads the account.
  • List your email address on your personal website. Spammers use tools to harvest addresses from websites.

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